20 February 2024
What distinguishes the leadership of an outperforming organization?This question is complex, considering various factors like financial results, customer satisfaction, sustained performance, and employee retention. It’s a challenge to address in a brief article, but we can offer some insightful observations.
Leaders of market-leading organizations often communicate their vision with a compelling urgency. Our field experience, supported by literature in business, policy, and history, indicates that the more emotionally charged and counterintuitive a vision – often arising from “out-of-the-box” thinking – the more effectively it motivates organizational members.
Significant shifts in mindsets and behaviors originate from moments that deeply resonate emotionally. Such moments ignite the spark of change, engaging people at all levels in the organization’s mission.
However, the critical question remains: How does an organization translate this vision into daily business practice? Is there a blueprint for success?
